Terms & Conditions

   
Bullet TPP General Terms & Conditions
Domain Name Policies
  .au Australian Domain names
  .uk United Kingdom Domain names
  .nz New Zealand Domain names
  gTLD Domain names (com net org biz info mobi eu)
  .asia Domain names
  .tel Domain names
  .au Geographic Domain names
Bullet Transfers of Legal Ownership
Bullet Premium Domain Names
Bullet Cancellation and Refund Policy
Bullet Privacy Policy
Bullet Complaints Handling Policy
Bullet TRIP Terms & Conditions
Bullet Shared Hosting Terms & Conditions
Bullet Footprint Hosting Terms & Conditions
Bullet ServerSlice and VPS Footprint Terms & Conditions
Bullet TPP Hosted Exchange 2007 Terms & Conditions
Bullet Online Marketing Terms & Conditions
Bullet Website Builder Terms & Conditions
Bullet SSL Certificates Terms & Conditions
Bullet Promotions Terms & Conditions
Bullet Service Levels
Bullet Reseller and ISP Partner
 
   

Tell the Boss Terms and Conditions

  • The Tell your boss promotion is only available to all TPP clients or anyone that has dealt with TPP Internet in the recent past.
  • All required details must be legitimately provided in order to be eligible to receive the monthly drawn prize.
  • The monthly prize will be randomly selected during the last week of each month and the winner will be notified by email or phone within a week of the draw.  Prizes will then be sent out the following month.
  • The prize includes 6 mixed bottles of wine or 2 Hoyts double movies passes gift vouchers to be mailed to the winner.  This prize may be altered at any time at the discretion of TPP Internet.
  • Each company is only be eligible to win one monthly prize, after which additional feedback submissions will be gratefully accepted but will not be part of this promotion.
  • TPP Internet’s standard terms and conditions apply.
  • TPP Internet reserves the rights to suspend withdraw amend or recommence this promotion at any given time without notice.
  • Information on "how to submit your feedback and enter" and the prizes form part of these terms and conditions of entry. Entries not completed in accordance with these terms and conditions will not be considered.
  • Prizes are non-transferable and non-redeemable for cash. Prize components may alter at the discretion of the Promoter.
  • To the full extent permitted by law, the promoter will not be liable to you in respect of any claim for any loss or damage whatsoever (including, without limitation, any consequential, indirect, special, punitive or incidental damages) or for any personal injury suffered by you as a result of, or in connection with, this promotion.
  • The promoter, TPP Internet and is not liable for lost or misdirected internet submissions.
  • Employees and immediate family of TPP Internet and its associated companies are ineligible to enter.
  • TPP Internet collects your personal information to assist us in providing the goods or services offered in this promotion and may be shared with outside entities in order to fulfill the promotion according to prize requirements.
 

Brand Protection Terms and Conditions

  • Applicants must be eligible to register domain names in line with each domain space policy (see domain name policy.)
  • TPP Internet cannot guarantee the availability of any domain name and cannot be held responsible if a domain name is registered to another party between checking availability and ordering a domain.
  • Packages contain:
  • Australian Brand Protection:
    Registration period of domains– 2 years
    Choose 2 .au domain names only
  • Domain names must be com.au or net.au or one of each.
  • Domain names must be either an exact match of the registrant’s company name, or, closely and substantially connected to the registrant – as per .au domain name registration policy.
  • Renewal of domain names purchased via the Brand protection Package, domain names will be charged at full retail price - $99 /2 years (each)
  • Generic Brand Protection:
    Registration period of domains– 2 years
    Choose 2 .au domains and 1 gTLD
  • gTLD domain name must be either com, net, org, biz or info)
  • Registrant must agree to the terms and conditions for gTLD domain name licenses.
  • .au domain names must be com.au or net.au or one of each.
  • .au domain names must be either and exact match of the registrant’s company name, or, closely and substantially connected to the registrant – as per .au domain name registration policy.
  • Global Brand Protection:
    Registration period of domains – 2 years
    Choose 2 .au domain names, 1 gTLD domain name, 1 co.uk domain name and 1 .nz domain
  • gTLD domain name must be either com, net, org, biz or info)
    Registrant must agree to the terms and conditions for gTLD domain name licenses.
  • .au domain names must be com.au or net.au or one of each.
  • .au domain names must be either and exact match of the registrant’s company name, or, closely and substantially connected to the registrant – as per .au domain name registration policy.
  • Co.nz domain name only - Registrant must agree to the terms and conditions for .nz domain names
  • Co.uk domain name only - Registrant must agree to the terms and conditions for .uk domain names
 
 

Bundling Discounts

Bundling Discounts are only available for direct customers, for products billed monthly under the same client account. Bundling discounts are not applicable for products ordered under different client accounts. The discount is applied to the Monthly Recurring Charge (MRC) element and does not include one-off or usage based charges.

Bundling discounts are only applicable for new product orders (with the exception of a domain name). Bundling discounts are not available in conjunction with any other offer or promotion unless specified otherwise.

Bundling discounts are applied to the product categories of Email & Website Hosting, Online Marketing and Broadband. Whilst domain names do not attract a bundling discount for a domain name, they do count towards the number of products in a bundle.

Discounts will be applied as per the below table; the maximum discount available for bundling discounts is 15%.

# of Products from applicable product categories 2 3 4 or more
Discounts 5% 10% 15%

Discounts will be applied to the total monthly bill for all eligible products.

 
 

Website Offer

The website package includes a one page website (landing page) designed by a professional web designer, a .com or .com.au domain name and twelve (12) months Business Web & Email Hosting. The total package cost is $449 + GST.

TPP Internet will host the landing page on behalf of the customer for twelve (12) months.

The customer receives the initial draft for the landing page and is entitled to one alteration free of charge.

This offer is not available in conjunction with any other offer, or promotion that TPP Internet may offer from time to time.